SERVICES BUSINESS TELECOMMUNICATION

TELECOMMUNICATIONS SERVICES

We offer a full range of cloud and in-house telephony services to meet your everyday business needs. 


We will work with you to plan the best solution for your business now, and going forward that will add value and ease your day to day business communication needsWe use PBXware & gloCOM unified communications. It is everything you need to communicate, collaborate and connect.

Contact us for a Free IT Support Consultation

For an insight in to how we can Enhance your Business IT Reliability and Improve your Uptime just fill out our form below.

PHONE

0131 202 0777

HOURS

Monday - Friday
​9:00am - 5:30pm

EMAIL

sales@brightridge.co.uk

OUR CORE SERVICES

We offer a range of services to meet your businesses telephony needs, from fully managed cloud based solutions to configured in-house systems across various locations.


Bicom comes in two options:


Cloud  – A fully manged cloud based solution

In-house – Installed and configured on premise solution utilising SIP and or traditional BT Lines


Both systems have the following standard features:

Call control

Collaboration

IVR and queue functions

Call recording

PCI compliance

Call management

Voicemail and voicemail to email

Essential features

    Auto day/night settings

    Contact integration with outlook

    Web-based management

    Call training

    Integrations

    Contact centre

    Analytics

    PC and mobile phone apps

      BICOM CLOUD

      Bicom Cloud is a complete hosted communications service that provides businesses with an extensive range of fixed lines and remote capabilities via an easy-to-use web portal.  Our fully managed cloud solution takes the burden away from your IT team; employees can then manage their calls easily and effectively, thereby maximising individual productivity.


      Our cloud system is hosted by BT using Broadsoft technology; the world leader in Cloud Voice solutions.  With Multiple integrations a solution can be found for all customers, we will not be beaten on service, quality or price.  With up to 5000 minutes of UK calls, land and mobile included you can budget your complete telephony services.  Bundle this with our data services, and you have a single provider maintainig your system and quality of service.

      FEATURES

      NO HARDWARE

      Features of Cloud Computing

      There is no hardware to install, maintain or update, it’s all in the cloud and fully managed on your behalf.

      HOME WORKING

      Features of Cloud Computing

      A hosted system is perfect for homeworkers, its provides them the flexibility to work from home or other locations, whilst still having all the features of working in the office.

      SOFTWARE UPDATES

      Features of Cloud Computing

      The system is managed and maintained for you with the latest updates and features as well as security patches for your peace of mind.

      COST SAVINGS

      Features of Cloud Computing

      No expensive hardware to purchase and maintain.  No need to worry about upgrades in the future.

      MULTI-SITE DEPLOYMENT

      Features of Cloud Computing

      Connecting multiple sites is an easy and cost-effective solution with the BrightCall Cloud all in one system.  Transfer calls to and from different locations seamlessly, and integrate with your companies CRM and corporate directory.

      ONE SUPPLIER

      Features of Cloud Computing

      Have peace of mind knowing that one company is working for you.  Brightridge will handle everything from the connectivity, to the handsets, to the system configuration.

      SECURE BACKUPS

      Features of Cloud Computing

      Your system will be fully backed up to offer the best enterprise solution available today

      FULLY SUPPORTED

      Features of Cloud Computing

      BrightCall Cloud is fully supported and maintained on your behalf.  Our technical team will work with you to configure and manage the system to meet your exact requirements.

      RELIABLE & SCALABLE 

      Features of Cloud Computing

      BrightCall Cloud is not only reliable but fully scalable to meet your current and future business needs.

      VoIP Phones

      Telecommunications

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