IT SUPPORT MANAGED SERVICES
By entrusting these business critical services to Brightridge, you will be engaging with a company that has been providing IT Support to businesses since 2004. We have retained many of our clients since our inception which bears testament to the strong partnerships we build with our clients.
Brightridge employ experienced engineers who have full knowledge of our clients IT Network environment, and we have invested heavily in training to ensure we are abreast of the latest technologies. We have also invested in one of the industries leading network management solutions, enabling us to provide our clients with a fully managed and proactive IT Support service.
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OUR IT SUPPORT CLIENTS ENJOY
IT Support packages that are flexible and tailored to their exact requirements
Every level of IT Support contract being delivered with a strong and measurable Service Level Agreement
Access to our online Ticketing and CRM system giving instant access to ticket information and updates
Full access to remote and onsite support, with the option of out of office hours cover
Automated maintenance of server and desktop operating systems by applying critical software updates
Support available for all major operating systems, hardware, desktops, servers and networking devices
Dedicated Account Manager
Scheduled performance reviews and IT strategy meetings
HOW OUR CONTRACTS OPERATE
THE BENEFITS OF A SUPPORT CONTRACT
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