What is Voip?

So, you have begun to research the telecommunications industry. Well, you have come to the right place wherein this article we will go over what is VoIP?

The Managed Service Provider industry can be daunting with lots of technical jargon. First, VoIP stands for Voice Over Internet Protocol, which means that phone calls are made through the internet rather than a regular landline/mobile network. This system works by taking the voice signal and converting it into a digital signal that can travel over the internet. For Small to Medium enterprises installing a VoIP system will require a decent broadband connection.

So why do businesses adopt this technology?

It is still a relatively new technology. The idea has been around for a while, but refinements and improvements are still ongoing. Those improvements – together with advances in internet connections – are key. They make VoIP more relevant today than ever before and the system has developed to the point that its advantages significantly outweigh its drawbacks.

For an organisation implementing VoIP services into the IT infrastructure comes with its benefits because it makes the telephone system far more cost-efficient than having a telephone line. Also, it is very convenient and flexible as the VoIP protocol allows you to access business phone numbers anywhere if there is an internet connection.

What Equipment Do I Need?

Some VoIP services only work over your computer or a special VoIP phone, while other services allow you to use a traditional phone connected to a VoIP adapter. If you use your computer, you will need some software and an inexpensive microphone. Special VoIP phones plug directly into your broadband connection and operate largely like a traditional telephone. If you use a telephone with a VoIP adapter, you'll be able to dial just as you always have.

Drawbacks to Mention

Your infrastructure might have inadequate equipment to support VoIP services as mentioned previously Poor VoIP service quality typically happens when a building/organisation use outdated equipment to access the internet.

Security issues can sometimes impact VoIP systems. Several security concerns surround the modern VoIP structure do the nature of it being connected directly to the internet which requires attention and the appropriate measures put in place to prevent viruses and denial of service attacks

Thank you for reading this article if you have made it to the end, we hope you have been well informed from this article. Brightridge supplies these services and has measures in place to offer a range of services to meet your business's telephony needs, from fully managed cloud-based solutions to configured in-house systems across various locations. Get in Contact Now and we would love to hear from you!